Terms and conditions

Subscription Terms

PLEASE READ THESE SUBSCRIPTION TERMS ("TERMS") CAREFULLY AND BE SURE THAT YOU UNDERSTAND THEM BEFORE YOU PURCHASE A MEMBERSHIP WITH UNBOXING THERAPY. 

BOX SUBSCRIPTIONS

Unboxers residing in Cyprus may subscribe to receive monthly cosmetics box  containing full-size or deluxe sample-size beauty products. Unboxing Therapy offers two different recurring payment options to subscribe to the 1 Month Box Membership : (1) an automatically billed monthly subscription ("Monthly Membership"); and (2) an automatically billed annual subscription ("Annual Membership"). You can subscribe here: www.unboxingtherapy.com/subscribe. There may be a waitlist to receive your first Glam Bag. You will not be billed until you are taken off the waitlist and a Box is being prepared for you. You can read more about the waitlist below.

Box Contents: Unboxing Therapy typically contain 5 beauty items. The contents of each box will vary from month to month. We attempt to customise your box based on your Unboxing Therapy beauty profile, your product reviews and other feedback you choose to provide to us from time to time, but we make no guarantees that you will receive a particular product.

Monthly Subscription: By purchasing a Monthly Subscription, you agree to an initial and recurring Monthly Subscription fee at the then-current Monthly Subscription rate, and you accept responsibility for all recurring charges until you cancel your subscription. You may cancel your Monthly Subscription at any time, subject to the terms of our cancellation policy.

  • AUTOMATIC MONTHLY RENEWAL TERMS: Once you subscribe and are off the waitlist, unboxing therapy will automatically process your Monthly Subscription fee in the next billing cycle. unboxing therapy will continue to automatically process your Monthly Subscription fee each month at the then-current Monthly Subscription rate, until you cancel your subscription. We explain how to cancel your Monthly Subscription below at the Section "Cancellation Policy".

Annual Subscription: By purchasing an Annual Subscription, you agree to an initial pre-payment for one full year of service (after you are off the waitlist). After one year and annually thereafter, you will be billed a recurring Annual Subscription renewal fee at the then-current Annual Subscription rate. We will notify you before the renewal fee is billed. You may cancel your Annual Subscription anytime before the next billing cycle, subject to the terms of our cancellation policy.

  • AUTOMATIC ANNUAL RENEWAL TERMS: We bill your credit card for the Annual Subscription renewal fee in the first month of your next Annual Subscription.

For example, let's say you purchased an Annual Subscription beginning in May 2018 and ending in April 2019. We will bill you for the second year (May 2019 to April 2020) in May 2019, unless you cancel your Annual Subscription before May 2019. You accept responsibility for all recurring charges prior to cancellation. Once you subscribe, unboxing therapy will automatically process your Annual Subscription fee at the then-current Annual Subscription rate. We explain how to cancel your Annual Subscription below at the Section "Cancellation Policy".

Waitlist: Our Boxes are in high demand so you may be placed on a waitlist when you first subscribe to the program. We try to convert members from the waitlist into active members as quickly as possible, but the timing depends on a number of important factors including our ability to find and source the best and highest-quality brands and products that successfully meet the personal interests and needs identified in each new subscriber's beauty profile. We never want to compromise the caliber or experience of the subscription box program.

Skip the Waitlist: At different points each month, we communicate through email and the unboxing therapy Facebook page special promotions to skip the waitlist. These promotions are intended to reward our biggest fans for helping to spread the word about unboxing therapy through social media. Skipping the waitlist is not required and is at each unboxer's discretion.

  • You may cancel your Monthly Subscription at any time by logging into your account, clicking on My Account/Subscription & Purchases, and following the cancellation procedures described there. If you need help, feel free to email us using this link: unboxingtherapy.com/subscription. If you are on the waitlist you cannot cancel by logging into your account, so please email us using the same link to cancel your waitlist Monthly Subscription. If you cancel your Monthly Subscription, the cancellation will take effect for your next Subscription Box monthly billing cycle. You will not be eligible for a refund for monthly subscription fees paid prior to the month the cancellation takes effect.

  • Cancellation Policy for Annual Subscription Renewals: Annual Subscription fees are non-refundable. You may cancel your Annual Subscription renewal at any time after you are billed for the then-current year and before you are billed for the next year, by logging into your account, clicking on MyAccount/Subscription & Purchases, and following the cancellation procedures or by emailing us using this link: help.unboxingtherapy.com/customer/portal/emails/new

If you cancel your Subscription Box Membership you can re-subscribe any time, subject to the waitlist.

No Returns: You may not return any Box you receive. If you have concerns about the Box you have received or any of the products in it, please email  using this link: help.unboxingtherapy.com/customer/portal/emails/new. We will work with you to address your concerns.